> For the complete documentation index, see [llms.txt](https://docs-es.sinch.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-es.sinch.com/whatsapp/sinch-messaging-platform/relatorio-de-opt-out.md).

# Relatório de Opt-Out

Es sencillo ver los números de teléfono que han optado por no recibir su flujo de mensajes.&#x20;

En la plataforma, accede a su menú lateral y expande la pestaña de mensajería, selecciona la opción Informes.

<figure><img src="/files/jJNslPKa0fSwfAgUvg41" alt=""><figcaption></figcaption></figure>

En la pestaña Informes, acceda al menú de lista:

<figure><img src="/files/xtbtBHEyHJCkwnqlr8sm" alt=""><figcaption></figcaption></figure>

Segmente el período que desea ver dentro del informe:

<figure><img src="/files/Gn3qg1916nXz8W27KfPi" alt=""><figcaption></figcaption></figure>

Y haga clic en exportar.&#x20;

Será redirigido a una página con todos los informes solicitados por su usuario y el nuevo informe estará en esa lista, elija cuál desea extraer y haga clic en "Descargar".


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